Privacy Policy

Last updated: September 19, 2025

1. Introduction

PYRA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our creative collaboration platform and related services.

By using PYRA, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address (when you create an account)
  • Profile information (company, role, interests)
  • Communication preferences
  • Any other information you choose to provide

2.2 Usage Information

We automatically collect information about how you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Log files and analytics data
  • Cookies and similar tracking technologies

2.3 Content You Create

Any projects, comments, files, or other content you create, upload, or share through PYRA.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your account registration and authentication
  • Enable collaboration features and project management
  • Send you important service updates and notifications
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

When you explicitly agree to share information with third parties.

4.2 Service Providers

With trusted third-party service providers who assist us in operating our platform, such as:

  • Authentication services (Clerk)
  • Cloud hosting providers (AWS)
  • Analytics services

4.3 Legal Requirements

When required by law, court order, or government regulation.

4.4 Business Transfers

In connection with any merger, sale of assets, or acquisition of our business.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We use industry-standard encryption and follow security best practices to safeguard your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

Essential cookies are necessary for the proper functioning of our services and cannot be disabled.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.

10. Children's Privacy

PYRA is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@itspyra.com
Address: PYRA Privacy Team
Av. Libertador 1000, Buenos Aires, Argentina